How A Background In Customer Service Led
Led To A Future In Roofing Success
The Secret? Putting Good People And Community First. Always.
In Texas, there’s “a roofer on every street corner.” Sounds good, right? To have all those options?
Wrong.
You see, 99% of those “roofers” are… well, not firing on all cylinders. Not showing up on time. Not doing the job right. Not standing by their work.
That’s exactly why Proper Roofing began. When we started, we didn’t just see a lack of reliable providers in the roofing industry – we saw a gap in how people were being treated.
We wanted (and still want) to change that.
Our founder doesn’t come from a background in sales – he comes from a background in service. He believes in building roofs and remodels with heart, accountability, and long-term impact.
Proper Roofing doesn’t just fix roofs – we restore trust, transform communities, and change lives along the way. Here’s an example…
Why We Do What We Do: “I just knew God would
take care of us, and He did…”
One of our first customers was an elderly widow and Iraq War veteran who had lost the use of her legs in service. She spent her career making eyeglasses for active-duty soldiers.
But when she needed help, she didn’t know who to trust. Fast-talking sales reps made her feel even more vulnerable. Her adult kids were just as skeptical.
Then she found Proper Roofing.
We treated her with respect. We listened. We followed through. And when the job was done, she said something that still fuels us to this day:
“I just knew God would take care of us, and He did.”
That moment reminded us why we do what we do.
Because it’s not just about roofs. It’s about restoring dignity, peace of mind, and a sense of home. It’s why we offer high-performance, Texas-tough products—but it’s the people we serve that matter most.
And it’s why we live by the same guiding principles every single day:
- Trust Over Profits
- Commitment To Community
- Above Industry Standards
- Texas-Tough Products
- Our Core Values In Action
These aren’t just words on a wall. They’re the daily blueprint for how we operate.
The Highest Industry Recognitions AND Company Honors
At Proper Roofing, we’ve earned the most prestigious awards in both worlds – externally and internally. From roofing and remodeling associations to workplace achievements, we’re proud of our accolades.
Associated With The Industry’s Best
Through multiple prestigious organizations, we’ve been vetted on a national, state, and local level by the highest governing bodies in the roofing industry. We’re proud members of the:
- NRCA
- Roofing Contractors Association of Texas
- Houston Area Roofing Contractors Association
- BBB A+ Accredited Business and more
That’s right – we’ve been tried and tested at EVERY level for quality and accountability to give you FULL peace of mind.
Mission-Driven And Mentor-Led
Our proudest accolades aren’t just about the quality of our roofs and remodels – it’s for the way we treat our people.
Internally, we’re not built like other companies. We don’t chase quotas or micromanage from the top down. We mentor. We promote from within. We give young people a place to start and veterans a place to lead.
And because of this, Proper Roofing has grown to become one of the most respected residential and commercial roofing and remodeling companies to work with in Texas.
- Named a Top Workplace in Texas by Fortune Magazine
- The #1 Small Business Workplace by the Houston Chronicle
Looking Ahead: Building More Than Roofs
We didn’t start a business to be the biggest roofing company in Texas. We’re here to be the most reliable — a company known not just for craftsmanship, but for character.
Our mission is to build an iconic Texas business rooted in service – service to our homeowners, veterans, and the beautiful, diverse communities we call home.
In other words, we’ve traded short-term gains for long-term purpose…because that’s the Proper way.
Explore Our Roofing And Exterior Services
- Roof Replacement
- Roof Repair
- Siding
- Gutters & Gutter Guards
- Soffit & Fascia
- Attic Insulation & Radiant Barrier
- Commercial Roofing
- Storm Restoration
Get Your Free Inspection And Comprehensive Quote Today
Are you looking for a reliable contractor in the Greater Houston area? At Proper Roofing, we deliver world-class roofing and exterior remodels that go above industry standards and put your complete satisfaction first. We use premium products like leaf solution gutter guards, LP SmartSide soffits, and IKO CodePlus roofing. Get in touch today to discuss your project and schedule a free inspection.
